We do most of our writing on other sites. This page lists recent publications and provides a summary of the content. We hope you find it useful.
A cheeky article highlighting what we see as some of the issues in using RPA software:
- Creates a divide between IT and business departments.
- RPA software companies sometimes make it hard to use products and services from outside their product suite leading you to use inferior machine learning and OCR services.
- RPA software's "low-code" mantra means you have to learn a bespoke language that will not enhance your career if the RPA software companies gets acquired.
AWS holds an annual conference called Re:Invent where they make a bunch of product announcements. One of the under-the-radar announcements was Amazon Textract, a deep learning OCR service.
The launch of Textract is not bad news for the likes of AABBY and Kofax because Amazon will compete against them. Amazon won't. It's bad news because it has made it 1,000 times easier for a competitor to enter the market. If you can put together a great workflow and user interface, you can become an OCR company - you don't need to know anything about actually OCRing a document.
This is a theme that will emerge again and again in the coming years. Companies that have spent a lot of money building a technical moat around their business will find the cloud providers will start dropping drawbridges over it.